Introduction
Welcome to you from Anyra. We are an online based commercial center and these are the terms and conditions to overseeing your utilization of Anyra. By utilizing the Site, you thus acknowledge these terms and conditions and speak to that you consent to conform to these terms and conditions.
Anyra is an online marketplace connecting people around the world to make, buy to quality goods. We are so glad that you're here. Make yourself comfortable and have a good time, but please follow our terms and conditions stated herein below at all times:
Account
To access certain services offered by the platform you'll need to create an account with Anyra to use our Site and Services by providing personal information to complete the creation of an account. Here are a few rules about accounts with Anyra:
You must be 18 years or older to use our Services. Minors under the age of 18 and at least 13 years of age are only permitted to use our Services through an account owned by a parent or legal guardian with their appropriate permission and under their direct supervision. Children under 13 years are not permitted to use Anyra or its Services. You are solely and personally responsible for any account activity(s) conducted by a minor on your account.
Provide accurate information about yourself. It's prohibited to use false information or impersonate another person or company through your account.
We expect you to give us the right information about yourself. You are committed to refreshing insights regarding your record progressively by getting to your record on the web. For snippets of data you are not ready to refresh by getting to Your Account on the Site, you should advise us by means of our client care correspondence channels to help you with these changes.
Our Software
Our software includes any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with the Site (the "Software").
You may use the software solely for purposes of enabling you to use and enjoy our services as permitted by the Terms and Conditions and any related applicable terms as available on the Site. You may not incorporate any portion of the Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Software or otherwise assign any rights to the Software in whole or in part. You may not use the Software for any illegal purpose. We may cease providing you service and we may terminate your right to use the Software at any time. Your rights to use the Software will automatically terminate without notice from us if you fail to comply with any of the Terms and Conditions listed here or across the Site. Additional third-party terms contained within the Site or distributed as such that are specifically identified in related documentation may apply and will govern the use of such software in the event of a conflict with these Terms and Conditions. All software used in any of our services is our property and/or our affiliates or its software suppliers and protected by the laws of Bangladesh including but not limited to any other applicable copyright laws.
When you use the Site, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third party services may be subject to separate policies, terms of use, and fees of these third parties.
You may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with our software whether in whole or in part, or create any derivative works from or of the Software.
In order to keep the Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.
“Our website is still working, we apologize for the inconvenience.”
Products
Anyra has made every reasonable effort to be as accurate as possible in displaying the product in its original color and accurate model. However, due to your device's display settings, technical issues, and differences in display, variations may come to the product's color or size. Hence, Anyra cannot guarantee that the physical product will look exactly like the display image.
We reserve the right to limit the quantities of any products or services that we offer, at any time. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.
Products are available exclusively online through Anyra. These products or services may have limited quantities and are subject to return or exchange only according to our Return and Replacement Policy.
Delivery Timeline
anyra.com.bd will ensure delivery timeline given by government authority which is 3 working days for inside city and 5 working days for the outside city.
Due to any natural cause or any other issues, if delivery is delayed, anyra.com.bd customer support will inform the customer through phone calls and/or SMS.
Refund & Return Policy
Return Policy
After an order is canceled and customer wants to return or replace the product, anyra.com.bd will collect the canceled product or replace the canceled product with a new one within 5 working days inside the city and 10 working days outside the city
anyra.com.bd promises to deliver quality and authentic products to its customers. Therefore, anyra.com.bd always runs Quality Control checks after receiving the ordered product from the authorized vendors. anyra.com.bd reserves all rights to cancel any order of the customer after finding any quality issue from Quality Control checks of the ordered product, as we aim to give our customers the best online shopping experience.
anyra.com.bd also reserves all rights to cancel any order if the ordered product is unavailable or if it is out-of-stock. Product unavailability cannot be predetermined or predicted by the website, whether it is due to unavoidable inventory management issues, website management issues, vendor stock update issues, or any other unpredictable reason.
Refund Policy
anyra.com.bd will process your refund according to the following refund types
• Refund from returns: Refund is processed once your item is returned to the warehouse and QC is completed (successful). To learn how to return an item, read our Return Policy.
• Refunds from cancelled orders: Refund is automatically triggered once cancelation is successfully processed.
• Refunds from failed deliveries: Refund process starts when the item has reached the seller. Please take note that this may take more time depending on the area of your shipping address. Screen reader support enabled.
Debit or Credit Card Payment Reversal - 10 working days
Mobile Wallet Reversal - 7 working days
Note: Refund timeline excludes weekends and public holidays. The Voucher discount code can only be applied once. The leftover amount will not be refunded or used for next purchase even if the value of order is smaller than voucher value.
Discounts & Allowances
Discounts and allowances (Coupon code, Promo code, Gift card code, App discount, Occasional offers or sign-up offer etc.) are reductions of the basic price of products or services. The value of the discount coupon or gift card will not be refunded on returns or exchanges after using for a successful order from anyra.com.bd. Users having multiple accounts under the same Cell Phone number, or email address cannot avail the discounts or offers more than once, as is the policy. Promotional SMS may only contain the main content of the offer but terms and conditions are mentioned on the website.
Payment System
Cash on Delivery
10% Advance Payment with 90% Cash On Delivery (COD) Payment we are accepting.
Digital Payment
Also our Digital Payment methods are SSL Commerz , Bkash, Nagad.
Trademarks and Copyrights
anyra.com.bd indicated on our Site are trademarks or registered trademarks in the relevant jurisdiction(s). Our graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress and may not be used in connection with any product or service that does not belong to us or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us. All other trademarks that appear on this Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.
All intellectual property rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The entire contents of the Site also are protected by copyright as a collective work under Bangladeshi copyright laws and international conventions. All rights are reserved.
Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed and interpreted following the applicable laws governing e-commerce in Bangladesh. Any actionable legal claim or proceedings arising out of, or in connection to this website, must be brought within the jurisdiction of a competent Court in Bangladesh.
Taxes
You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from the Site and you agree to bear any applicable taxes as per the prevailing law.
Contact Information
For more information regarding the Terms of Service or if you have any queries or concerns you can Contact Us or for any questions about the Terms of Service should be sent to us at support@anyra.com.bd
